FAQ

 
Do you ship worldwide?
Yes we do ship worldwide! If you can’t find your country in the drop down list while completing the order, please contact us by e-mail (info@kleineschobbejak.nl) so we can add your country.
When you order outside of Europe you will incur tax and duties once it arrives in your country. Any tariffs and custom fees are the responsibility of the customer.

 

How do the Kleine Schobbejak clothes fit?
Our clothes have a normal fit. All the measurements of our clothes can be found in the size guide on our website.

 

Is it possible to make a custom order?
Unfortunately it is not possible to make a custom order. Due to the high demand for our clothes we can hardly keep up making our standard items.

 

How do I care for my Kleine Schobbejak clothes?
As our clothes are made from wool and linen you should handle the items with care. The washing instructions per item can be found on our website.

 

I want to return my item, what to do?
Please have a look at our Return policy.

 

How long does it take until my order is shipped?
Orders of items which are in stock will be shipped twice a week.

 

What method of payments do you accept?
Credit Card, Paypal, iDEAL, Bancontact, pre-payment.

 

Do you offer wholesale pricing?
If you are a retailer we might be able to offer you wholesale pricing. Please email (info@kleineschobbejak.nl) us for the conditions.

 

Als je gebruikmaakt van Klarna betaal je pas voor de artikelen nadat je deze hebt ontvangen. De kosten van deze betaalmethode zijn 1,95 per bestelling. Klarna stuurt na 2 dagen een factuur voor de bestelling per e-mail. Deze factuur dient binnen 14 dagen te worden betaald. Indien de betaling te laat is zal Klarna je herinneringen sturen en mogelijk kosten in rekening brengen. Meer informatie hierover kan je bij Klarna opvragen of lezen in de voorwaarden voor `Achteraf betalen van Klarna`.



(Download the Terms and Conditions as a PDF document.)
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